We’d like to thank all our customers for their continued support over the years and are hopeful long may it continue. There have been many changes at Mullock’s over the years and we thank you for your patience and support whilst these have taken place.
We now, however, find ourselves in a position where our overall costs have increased significantly, many of which are out of our control. After reviewing our financial position, we have made the decision to increase certain charges to assist with some of these increased costs and as a result, we will be increasing our Buyer’s Premium to 20.5% effective as of 5th April 2023.
This increase in Buyer’s Premium is something that has not been implemented for many years, whilst we have experienced many cost rises during the same period. We have over recent years re-invested in the business and will shortly be launching our new website and branding. These changes are aimed at making the website more user-friendly. There has been further investment in providing customers with an alternative online bidding facility, and furthermore, we will be maintaining the hard copy catalogues, which many customers still appreciate.
We understand that price increases are never pleasing to hear, and rest assured we are continuously striving to improve our operations, to ensure our customers receive the best service possible.
From all at Mullocks, thank you